Super great communication, super helpful and just a really great person to work with!!
Reviews
Prompt service. All details were explained fully. All questions and calls were immediately followed up. Friendly, knowledgeable staff.
Lisa got the job done so fast. She was a great communicator and everything went very smoothly.
Always helpful and fast response to any questions we had.
Great communication and updates. The team always called when there were changes made and the progress throughout! Amazing experience working with this team.
Lisa was very helpful, patient, and communicative. She helped us apply for the loan most appropriate to our finances, and provided clarity throughout the entire loan process. We would be happy to refer friends and family to Lisa's office in the future.
Her and her team did a great job. And always answered my questions
Lisa and her team took the time to make sure I understood everything. They communicated updates with me at least weekly throughout the process. they made the stree of buying a home bearable and sometimes even fun and exciting!
Faster service. I should of been told that a cash out refi would not work with an asset depreciation loan qualification up front. Otherwise good service.
We were amazed by the level of communication when it came to understanding our loan process and whenever we had questions or concerns with any part of it. Team Fleck was always quick to reply to our calls, emails and texts. Their information and signature gathering process was fast, smooth and through. All their hard work made the process very smooth and quick. Lisa Fleck was amazing and has a great team working for her.
We needed to close the house in just two weeks and Lisa and her team are champions that’s made it happen.
Lisa and her team always go the extra mile to figure out unique opportunities to secure funding with our home. We've worked with her several times and will always go back for her attention to detail, friendliness, open communication and always working hard for our family's needs.
Lisa and her team Kept me updated every step of the process. Her whole team was very polite and outgoing. They did such a good job I already recommended my friend, and he is in the process of refinancing as well
Meeting with Lisa, and her team, made my entire home buying process as easy as possible!! Their help with the paperwork,/computer tasks for someone who doesn't have all the savy to do so, along with their patience, REALLY kept the ball rolling on this mission. From getting pre-approved for a loan, all the way to closing, Lisa and her team were right on top of the whole thing so I could get closed on the house!! I do Highly recommend Lisa and her team for the house buying process !!
Lisa was very quick to answer any questions, kept in great contact throughout the whole process. We thoroughly enjoyed working with her! Very knowledgeable and professional!
Great customer service
Lisa and her team presented everything very clearly and were there to answer any questions.
This was my first home purchase and the experience could not have been any better. Lisa gave me a plan and goal to improve my general credit as well as setting milestones for each portion and step of the way. The information that I was given was thorough and every detail was covered. I have recommended Lisa and her team to all of the people I know looking into purchasing a house.
Lisa and her provided accurate service, timely communication in a friendly and easy to understand manner. They worked through a series of timing challenges to close our loan when we needed it. I highly recommend Team Fleck!
I have had the privilege of working with Lisa and her team several times now and I look forward to her supporting me and my referrals again! Lisa is trusted advisor who consistently provides unparalleled service focused expertise.
All of the staff and Lisa, of course. Their ‘can do’ attitude was both wonderful and helpful.
The entire refi process was wonderful. Lisa's team was great with explaining everything and followed up with weekly updates throughout the entire process. They explained exactly what we would need to complete the refi right from the beginning and submitting our documents was a breeze. All around an Amazing group to work with.
Excellent team to work with.
My experience with On-Q Financial with professional and very informative they were there to answer all my questions and take care of all the problems that arised and communication was very good between broker and client and I would recommend them at any time thank you very much Terry and Penny